Quality is often described as the fourth triple-constraint (cost, schedule, and scope). Address project quality by discussing the following key topic elements: First, in your own words, with appropriate support, define the construct of quality and distinguish quality in the context of project management. Then identify one of the common quality tools designated in the PMBOK® Guide (Project Management Institute, 2017), in the course textbook, or based on your research (i.e., data tables, C&E Analysis, or Pareto Analysis) used in project quality management and rationalize its use in a specific project scenario. Chapters 11.32, 20, & 21.9 in Project Management: A Systems Approach to Planning, Scheduling, and Controlling Part 1 (Sections 4.7 & 8) & Part 2 (Section 6) in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Module 3 (p. 4) in Project Management System Resource Center (PMSRC) Aziz, E. E. (2015). Project closing: The small process group with big impact. Paper presented at PMI® Global Congress 2015. EMEA, London, England. Newtown Square, PA: Project Management Institute. Retrieved from https://www.pmi.org/learning/library/importance-of-closing-process-group-9949 Browne, W., Dreitlein, S., My, H., Manzoni, J., & Mere, A. (2016). Two key success factors for global project team leadership: Communications and human resource management. Journal of Information Technology & Economic Development, 7(2), 40-48. Project Management Institute (PMI). (2016, Sep). Improving capability with project management certifications: Telstra’s story. PMI Publications. Retrieved from https://www.pmi.org/-/media/pmi/documents/public/pdf/case-study/telstra-casestudy.pdf Kerzner, H. (2017). Project management: A systems approach to planning, scheduling, and controlling (12th ed.). Hoboken, NJ: John Wiley & Sons. Pinto, J. K. (2015). Project management: Achieving a competitive advantage (4th ed.). Upper Saddle River, NJ: Prentice-Hall. Project Management Institute. (2006, Oct). Code of ethics and professional conduct. Newton Square, PA: PMI Publications. Retrieved from https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/pmi-code-of-ethics.pdf Project Management Institute. (2017). A guide to the project management body of knowledge (PMBOK® Guide) (6th ed.). Newton Square, PA: PMI Publications. For more information on Project Management System Resource Center read this: https://en.wikipedia.org/wiki/Project_management_information_system
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