Duties and Responsibilities of Medical Assistant Staff HW

Duties and Responsibilities of Medical Assistant Staff HW

Duties and Responsibilities of Medical Assistant Staff HW

Certified Medical Assistant (CMA) implies that as clinical support, one can perform all roles suitable for medical practice and not limited to injection administration, ordering medical supplies, helping the staff physician, blood drawing, assist with other office works as required and offering education to patients. There are so many questions regarding CMA experience necessities and whether one’s job is deemed eligible for the certification. The qualifying experience quest for a position that needs judgment and occasionally employing principles of clinical management. This certification requires proficiency where the applicant must qualify some of the requirements to train for the certification. Considering Kayla is training at for a CMA, it means that she had passed the requirements for the certification. Among the requirements include portable EKG testing experience; the function of the electrocardiogram is to measure the electoral activity of the heart from how fast the hearts beat to its efficiency of the chambers to conduct electrical energy (Lindh et al., 2013). The supporting clinical staff should also be motivated and flexible. An EKG assists physicians diagnose emergencies such as a regular heart attack and where one has high pressure the EKG shows the enlargement of the heart as a result of extra pumping of the blood.

Don't use plagiarized sources. Get Your Custom Essay on
Duties and Responsibilities of Medical Assistant Staff HW
From $8/Page
Order Essay

American Association of Medical Assistants (AAMA) is the sole medical assisting certification requiring graduation from postsecondary medical assisting program certified by a certification body acknowledged in the United States. AAMA aims to offer the medical assistant with certification, credential acknowledgment, support for quality patient health care and education. According to AAMA, there are several responsibilities that its associates it medical supporting staffs which include administrative duties and clinical duties. As a clinical duty, a medical supporting is supposed to perform electrocardiograms and preparing medications as directed by a physician (Blesi, 2016). Under the above scope, a Kyla is only supposed to perform electrocardiograms but not explain to them as directed by the physician. First, it’s the duty of the Kyla to answer telephones that she did by answering Dr. Hsu phone call as it lies under the responsibility of the medical assistant. As per the document AAMA guidelines, a medical assistant is only supposed to perform duties that are in line with his or scope of work. Dr. Hsu telling Kyla to interpret the electrocardiograms result is beyond Kyla scope of work, and she has no right to interpret the results. Although there is a clinical duty that Kyla is supposed to perform in assisting the physician during exams, interpretation electrocardiograms go beyond her scope of work as it is not documented as part of the assisting duties. Interpretation of electrocardiograms results is very critical as it requires a specialist to do so like Dr. Hsu as the interpreted results will help a cardiologist determine if some parts of the heart are overworked or enlarged. Kyla is supposed to respond to Dr. Hsu by rejecting the duty to interpret the results. Dr. Hsu should understand the complexity of the analysis and that the results require qualified personnel for the cardiologist to make the accurate conclusion of Mrs. Warner heart problem. In case the results are misunderstood, the cardiologist may also offer the wrong conclusion of the heart problem leading to wrong medication. This may hold Dr. Hsu responsible and liable in the AAMA guidelines for directing Kyla to interpret the electrocardiograms which are beyond her scope of clinical duties.

Part B

Most incensed customers some of the time expects one to think before expressing what ought to be done next. Give them that time perfect from the soonest beginning stage – successfully tuning in to the discord so you can get to the fundamental issue and a possible course of action. Try not to Answer Emotion with Emotion; It is anything but difficult to get enthusiastic when someone gets angry with you. In any case, the enraged customer on the opposed side of the counter or phone line is likely not unglued at you – yet somewhat incensed at your association. Duties and Responsibilities of Medical Assistant Staff HW

What Linda ought to have done as soon she got the telephone call to diffuse the circumstance was influenced the little girl’s patient to feel good, and she completely well took administer to the medicinal staff alongside question to realize what was the crisis and exchange the call to one of the enrolled attendants for prompt help. Additionally, a way for Linda to counter a high volume from a customer is a low one that seepages calm and resilience. By a comparable token, watch your tone when you are responding to an incensed customer.

Indeed, it is unmistakably for this case this call ought to pass it into one of the enlisted nurture since they are the one with the learning who can give the girl’s patient the main right hand on what to do amid her crisis, while the specialist could restore her call. Truly they should pass it on to the therapeutic social laborer since they are knowledgeable about such circumstances.

Indeed, the specialist ought to be quickly told about the call and how the little girl ‘s persistent felt and her charges of sue if her call isn’t viewed as a crisis and dealt with as needs are of the circumstance. Indeed he should come because a claim is something intense and may cause lose the notoriety of the place.

The main route for Linda to know regardless of whether this is a crisis, she ought to ask the little girl’s patient guide inquiries to partner distinguish the kind of crisis and how the patient could help. Linda as a therapeutic collaborator has the experience and the learning to understand how to deal with and decided whether the patient life is in peril. Truly because she has experienced appropriate preparing as a medicinal preparing and being allocated to accepting calls needs a man who is very much educated and can detect a crisis from afar.

Indeed, as indicated by HIPPA if the patient can’t talk and their life is in peril anybody can look for their therapeutic consideration too to know the determination of the patient. For this situation, Linda ought not have any moral or classification results for conceding or drew in a discussion with the patient’s girl on the grounds that the patient most likely was not in condition to talk for herself and furthermore if the little girl called implies she was at that point approved by the patient to settle on any choices about her mom. Like a little girl she has the privilege to know however Linda ought not to uncover everything to her in spite of her being the little girl. She should tune in and comfort the kid and guarantee her that there is no reason to worry.


Lindh, W. Q., Pooler, M., Tamparo, C. D., Dahl, B. M., & Morris, J. (2013). Delmar’s comprehensive medical assisting: administrative and clinical competencies. Cengage Learning. Duties and Responsibilities of Medical Assistant Staff HW


Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 20% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with Top Writers 4Me
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 10k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Excellent!!! Thank you.
Customer 452487, September 13th, 2021
Thank you for your hard work; I enjoyed reading the essay and appreciate your writing.
Customer 452483, July 18th, 2021
English 101
Great work! Thanks!
Customer 452567, August 2nd, 2022
Thank you for all of your help and hard work, truly appreciate you guys always being there with my hectic schedule. Thank you again!
Customer 452483, September 20th, 2021
Healthcare Writing & Communications
Perfect! Thank you for also remembering to highlight the necessary words. Appreciate all of your help and hard work!
Customer 452483, November 7th, 2021
Healthcare Writing & Communications
Excellent!! You’re awesome, thank you very much for all of your hard work & help!!
Customer 452483, October 24th, 2021
Good job. Thank you
Customer 452487, September 16th, 2021
Thank you! It was great :)
Customer 452483, July 26th, 2021
Thank you, great work!
Customer 452483, July 19th, 2021
Thank you so much for all of your hard work, appreciate every bit of it!
Customer 452483, September 6th, 2021
Healthcare Writing & Communications
You guys are awesome! Appreciate all of your hard work! Thank you.
Customer 452483, October 15th, 2021
English 101
Perfect! Thank you so much for all of your hard work and help! Appreciate it!!
Customer 452483, August 30th, 2021
Customer reviews in total
Current satisfaction rate
2 pages
Average paper length
Customers referred by a friend
20% OFF your first order
Use a coupon TOP20 and enjoy expert help with any task at the most affordable price.
Claim my 20% OFF Order in Chat