Assignment: Journal of Business Ethics

Assignment: Journal of Business Ethics

Assignment: Journal of Business Ethics

Assignment: Journal of Business Ethics

Investors Prefer Ethics over High Return,” USA Today , January 16, 2006, B1.

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43. Leonidas C. Leonidou, Olga Kvasova, Constantinos N. Leonidou, and Simo Chari, “Business Unethicality as an Impediment to Consumer Trust: The Moderating Role  of Demographic and Cultural Characteristics,” Journal of Business Ethics 112(2013): 397–415.

44. Conservacion Patagonica , http://www. conservacionpatagonica.org/index.htm (accessed February 16, 2011); Patagonia Homepage , http://www. patagonia.com/us/home (accessed February 16, 2011).

45. Jatinder J. Singh, Oriol Iglesias, and Joan Manel Batistia- Foguet, “Does Having an Ethical Brand Matter? The Influence of Consumer Perceived Ethicality on Trust, Affect and Loyalty,” Journal of Business Ethics 111(2012): 541–549.

46. “The Global, Socially Conscious Consumer,” Nielsen Wire , March 27, 2012, http://blog.nielsen.com/nielsenwire/ consumer/the-global-socially-conscious-consumer/ (accessed February 1, 2013).

47. Marjorie Kelly, “Holy Grail Found. Absolute, Definitive Proof that Responsible Companies Perform Better Financially,” Business Ethics , Winter 2004.

48. “Google’s Corporate Culture,” http://www.google.com/intl/ en/corporate/culture.html (accessed February 1, 2013).

49. O. C. Ferrell, Isabelle Maignan, and Terry W. Loe, “The Relationship between Corporate Citizenship and Competitive Advantage,” in Rights, Relationships, and Responsibilities , ed. O. C. Ferrell, Lou Pelton, and Sheb L. True (Kennesaw, GA: Kennesaw State University, 2003).

50. Simone Baribeau, “How Tony Hsieh Pivoted Zappos into a $1.2 Billion Amazon Acquisition,” Fast Company , September 4, 2012, http://www.fastcompany.com/3000591/ how-tony-hsieh-pivoted-zappos-12-billion-amazon- acquisition (accessed February 1, 2013); “Zappos Family Core Values,” Zappos, http://about.zappos.com/our- unique-culture/zappos-core-values/deliver-wow-through- service (accessed February 1, 2013).

51. Galvin, “The New Business Ethics.” 52. Ethisphere Institute, “2011 World’s Most Ethical Companies,”

Ethisphere , http://ethisphere.com/2011-worlds-most-ethical- companies/ (accessed February 1, 2013).

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Copyright 201 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

CHAPTER OBJECTIVES • Identify stakeholders’ roles in

business ethics

• Define social responsibility • Examine the relationship between

stakeholder orientation and social responsibility

• Delineate a stakeholder orientation in creating corporate social responsibility

• Explore the role of corporate governance in structuring ethics and social responsibility in business

• List the steps involved in implementing a stakeholder perspective in social responsibility and business ethics

CHAPTER OUTLINE Stakeholders Define Ethical Issues in Business

Identifying Stakeholders

A Stakeholder Orientation

Social Responsibility and Ethics

Issues in Social Responsibility

Social Responsibility and the Importance of a Stakeholder Orientation

Corporate Governance Provides Formalized Responsibility to Stakeholders

Views of Corporate Governance

The Role of Boards of Directors

Greater Demands for Accountability and Transparency

Executive Compensation

Implementing a Stakeholder Perspective

Step 1: Assessing the Corporate Culture

Step 2: Identifying Stakeholder Groups

Step 3: Identifying Stakeholder Issues

Step 4: Assessing Organizational Commitment to Social Responsibility

Step 5: Identifying Resources and Determining Urgency

Step 6: Gaining Stakeholder Feedback

Contributions of a Stakeholder Perspective

© Galyna Andrushko/Shutterstock.com

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