Assignment: Ethical Results

Assignment: Ethical Results

Assignment: Ethical Results

Assignment: Ethical Results

Does Being Ethical Result in Better Performance?

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While research suggests ethical businesses have better performance, there is also an alternate view. Many businesspeople think ethics and social responsibility require resources that do not contribute to profits and time spent in ethics training could be better used for other business activities. One viewpoint is that when companies push the edge, pay minor fines for misconduct, or are not caught in wrongdoing, they may end up being more profitable than companies with a strong ethical culture. Many financial companies became extremely profitable when taking high-risk opportunities with limited transparency about the nature of the complex products they sold. To gain competitive advantage, a firm needs to be able to reach markets and make sales. If a firm is too ethical, it might lose competitive advantages. On the other hand, Ethisphere ’s World’s Most Ethical Companies index indicates ethical companies have better financial performance.

1. Ethical businesses are the most profitable.

2. The most ethical businesses are not the most profitable.

DEBATE ISSUE TAKE A STAND

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Chapter 1: The Importance of Business Ethics 19

When an organization has a strong ethical environment, it usually focuses on the core value of placing customers’ interests first. However, putting customers first does not mean the interests of employees, investors, and local communities should be ignored. An ethical culture that focuses on customers incorporates the interests of all employees, suppliers, and other interested parties in decisions and actions. Employees working in an ethical envi- ronment support and contribute to the process of understanding customers’ demands and concerns.

Ethics Contributes to Profits A company cannot nurture and develop an ethical culture unless it has achieved adequate financial performance in terms of profits. Businesses with greater resources—regardless of their staff size—have the means to practice social responsibility while serving their cus- tomers, valuing their employees, and establishing trust with the public. Ethical conduct toward customers builds a strong competitive position shown to positively affect business performance and product innovation. 49 Zappos values the well-being of its employees and gives them the freedom to provide high-quality customer service to its customers. For instance, call-center employees are given the freedom to spend as much time as needed to answer customer concerns. This emphasis on the customer enables the firm to fulfill its goal of being able to “deliver WOW through customer service.” It also made the firm widely successful, leading to its acquisition by Amazon.com in a $ 1.2 billion agreement. 50 Every day, business newspapers and magazines offer new examples of the consequences of business misconduct. It is worth noting, however, that most of these companies learned from their mistakes and recovered after they implemented programs to improve ethical and legal conduct

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

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  • The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.ADDITIONAL INSTRUCTIONS FOR THE CLASS

    Discussion Questions (DQ)

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    • Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
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    • I highly recommend using the APA Publication Manual, 6th edition.

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    • I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
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    • Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
    • If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
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    • As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.

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