Assignment: Consumers’ Bill of Rights

Assignment: Consumers’ Bill of Rights

Assignment: Consumers’ Bill of Rights

Assignment: Consumers’ Bill of Rights

The Importance of Business Ethics 23

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academics and practitioners exploring ethical issues and attempting to understand how individuals and organizations make ethical decisions. These experts began to teach and write about the idea of corporate social responsibility, an organization’s obligation to maxi- mize its positive impact on stakeholders and minimize its negative impact. In the 1980s, centers of business ethics provided publications, courses, conferences, and seminars, and many companies established ethics committees and social policy committees. The Defense Industry Initiative on Business Ethics and Conduct was developed to guide corporate sup- port for ethical conduct; its principles had a major impact on corporate ethics.

However, less government regulation and an increase in businesses with interna- tional operations raised new ethical issues. In the 1990s, government continued to support self-regulation. The FSGO sets the tone for organizational ethics programs by provid- ing incentives for companies to take action to prevent organizational misconduct. The twenty-first century ushered in a new set of ethics scandals, suggesting many companies had not embraced the public’s desire for higher ethical standards. The Sarbanes–Oxley Act stiffened penalties for corporate fraud and established an accounting oversight board. The Dodd–Frank Wall Street Reform and Consumer Protection Act was later passed to reform the financial system. The current trend is away from legally based ethical initiatives in organizations and toward cultural initiatives that make ethics a part of core organiza- tional values. The ethical component of a corporate culture relates to the values, beliefs, and established and enforced patterns of conduct employees use to identify and respond to ethical issues. The term ethical culture describes the component of corporate culture that captures the rules and principles an organization defines as appropriate conduct. Ethical culture can be viewed as the character of the decision-making process employees use to determine whether their responses to ethical issues are right or wrong.

Research and anecdotes demonstrate building an ethical reputation among employees, customers, and the general public provides benefits that include increased efficiency in daily operations, greater employee commitment, increased investor willingness to entrust funds, improved customer trust and satisfaction, and better financial performance. The reputation of a company has a major effect on its relationships with employees, investors, customers, and many other parties, and thus has the potential to affect its bottom line.

Finally, this text introduces a framework for studying business ethics. Each chapter addresses some aspect of business ethics and decision making within a business context. The major concerns are ethical issues in business, stakeholder relationships, social respon- sibility and corporate governance, emerging business ethics issues, the institutionalization of business ethics, understanding the ethical decision-making process, moral philosophies and cognitive moral development, corporate culture, organizational relationships and con- flicts, developing an effective ethics program, implementing and auditing the ethics pro- gram, global business ethics, ethical leadership, and sustainability.

IMPORTANT TERMS FOR REVIEW

business ethics 5

principles 5

values 5

Morals 5

Consumers’ Bill of Rights 10

social responsibility 11

Defense Industry Initiative on Business Ethics and Conduct 12

Federal Sentencing Guidelines for Organizations 12

Sarbanes–Oxley Act 13

Dodd – Frank Wall Street Reform and Consumer Protection Act 14

ethical culture 15

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    • I highly recommend using the APA Publication Manual, 6th edition.

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    • If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
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    • As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.

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